You are welcome to return purchase within 30 days. The product must be unworn and in the original condition it was received.   A full refund or exchange will be provided upon receipt of the returned item. 

It is the buyers responsibility to package correctly and cover the cost of return postage.  I cannot be held responsible for returned items being lost in transit.

The buyer must pay for return delivery. Return delivery charges or initial postage will not be refunded. 

I source my individual materials and hardware from numerous suppliers.  Whilst every effort has been made to test and verify suitability, I cannot be held responsible for any incidents or accidents as a result of hardware failure and or incorrect fitting.

I recommend that the finished product is checked on a regular basis for defects/wear and tear. I also recommend reading the below fitting instructions to ensure maximum safety.

By purchasing my collars, the purchaser  accepts all responsibility for any  incidents, accidents or loss, whatever the nature. 

Simply slip the collar over the dogs head and adjust the slide to fit the width of your dogs neck.

When the D ring is pulled on, the control loop will start to close, however the two pieces of hardware on this loop should NOT touch, if they do, then the collar is too loose or you have purchased the incorrect size for your dog. These pieces of hardware should be approx two inches apart when the control loop is pulled together.

A correctly fitted martingale collar should not have the second loop dangling.

A martingale is a type of dog collar that provides gentle control without the choking effect of a slip collar.

They are very useful for use on Sighthounds (Greyhounds, Lurchers, Salukis, Whippets etc.) due to these breeds having similar head/neck sizes, therefore standard collars can slip off or they can back out of them. However these collars can be used on most other breeds too.